{"id":10104,"date":"2014-10-20T06:00:00","date_gmt":"2014-10-20T05:00:00","guid":{"rendered":"http:\/\/format30.com\/?p=10104"},"modified":"2014-10-19T10:02:13","modified_gmt":"2014-10-19T09:02:13","slug":"mieux-dehors-application-civique-pour-ameliorer-lespace-public","status":"publish","type":"post","link":"https:\/\/format30.com\/fr_fr\/2014\/10\/20\/mieux-dehors-application-civique-pour-ameliorer-lespace-public\/","title":{"rendered":"Mieux Dehors : application civique pour am\u00e9liorer l&rsquo;espace public"},"content":{"rendered":"<p style=\"text-align:justify\"><span style=\"color:#000080\"><strong>La soci\u00e9t\u00e9 n\u00e9erlandaise Yucat a lanc\u00e9 une application civique, <em>Mieux Dehors<\/em> : les citoyens peuvent signaler \u00e0 leur municipalit\u00e9 tout probl\u00e8me dans l&rsquo;espace public.<\/strong><\/span><\/p>\n<p style=\"text-align:justify\">Ce n&rsquo;est pas souvent que je vous parle d&rsquo;applications d\u00e9velopp\u00e9es par des entreprises de mon pays de r\u00e9sidence, les Pays-Bas.\u00a0 Aujourd&rsquo;hui, je vais faire une exception pour vous pr\u00e9senter une excellente id\u00e9e : <em>BuitenBeter<\/em>.<\/p>\n<p style=\"text-align:justify\"><em>Buiten Beter<\/em>, signifie \u00ab\u00a0<em>Mieux Dehors<\/em>\u00a0\u00bb en n\u00e9erlandais.\u00a0 Cette application civique a pour but de signaler tout probl\u00e8me dans l&rsquo;espace public :<\/p>\n<ul style=\"text-align:justify\">\n<li>un r\u00e9verb\u00e8re cass\u00e9<\/li>\n<li>un d\u00e9p\u00f4t clandestin de sacs-poubelles<\/li>\n<li>un arr\u00eat de bus vandalis\u00e9<\/li>\n<li>une piste cyclable endommag\u00e9e<\/li>\n<\/ul>\n<p style=\"text-align:justify\">Il faut dire que les pistes cyclables sont aussi sacr\u00e9es aux Pays-Bas que les vaches en Inde&#8230;<\/p>\n<h2 style=\"text-align:justify\"><span style=\"color:#000080\">Les municipalit\u00e9s, acteurs-cl\u00e9s de la vie n\u00e9erlandaise<\/span><\/h2>\n<p style=\"text-align:justify\">Le signaler \u00e0 qui ?\u00a0 A l&rsquo;administration municipale.<\/p>\n<p style=\"text-align:justify\">Je vois d\u00e9j\u00e0 les sourires en coin des citoyens belges et surtout fran\u00e7ais.\u00a0 C&rsquo;est que la situation aux Pays-Bas est extr\u00eamement diff\u00e9rente du contexte fran\u00e7ais.\u00a0 Depuis les ann\u00e9es 1980, la d\u00e9centralisation a conf\u00e9r\u00e9 aux municipalit\u00e9s n\u00e9erlandaises de nombreuses responsabilit\u00e9s qu&rsquo;il s&rsquo;agisse de la police locale, de l&rsquo;environnement ou m\u00eame du ch\u00f4mage.\u00a0 Avec comme c\u00f4t\u00e9 positif, une plus grande proximit\u00e9 du citoyen et de ses probl\u00e8mes.\u00a0 Avec comme dimension n\u00e9gative, un danger de d\u00e9rive client\u00e9liste et des moyens limit\u00e9s : un bassin d&#8217;emploi d\u00e9passe souvent le territoire d&rsquo;une commune et donc, les actions ne se d\u00e9roulent pas toujours \u00e0 l&rsquo;\u00e9chelle appropri\u00e9e.<\/p>\n<p style=\"text-align:justify\">N\u00e9anmoins, les administrations n\u00e9erlandaises sont souvent tr\u00e8s r\u00e9actives et attentives aux messages de leurs administr\u00e9s : peut-\u00eatre parce que, comme son cousin anglo-saxon, le N\u00e9erlandais est prompt \u00e0 intenter une action en justice.\u00a0\u00a0 Par exemple, vendredi dernier, le train de Maastricht-Bruxelles a \u00e9t\u00e9 annul\u00e9, me faisant manquer un rendez-vous important.\u00a0 Moins de trois minutes apr\u00e8s que je me sois pr\u00e9sent\u00e9 au guichet, mon billet m&rsquo;avait \u00e9t\u00e9 rembours\u00e9 int\u00e9gralement&#8230;\u00a0 A une autre occasion, un document command\u00e9 \u00e0 la municipalit\u00e9 par t\u00e9l\u00e9phone \u00e0 9 heures du matin \u00e9tait dans ma bo\u00eete aux lettres le m\u00eame jour avant 14 heures&#8230;\u00a0 J&rsquo;attends de voir l&rsquo;\u00e9quivalent \u00e0 Bruxelles ou \u00e0 Paris.<\/p>\n<h2 style=\"text-align:justify\"><span style=\"color:#000080\">Une Interface plus qu&rsquo;aust\u00e8re pour une appli efficace<\/span><\/h2>\n<p style=\"text-align:justify\"><em>BuitenBeter<\/em> ou <em>Mieux Dehors<\/em> se pr\u00e9sente sous un jour plut\u00f4t aust\u00e8re.\u00a0 L&rsquo;interface est rudimentaire au possible.\u00a0 Lorsque vous ouvrez l&rsquo;application, voici ce que vous obtenez :<\/p>\n<figure id=\"attachment_10107\" aria-describedby=\"caption-attachment-10107\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-12-49.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"10107\" data-permalink=\"https:\/\/format30.com\/fr_fr\/2014\/10\/20\/mieux-dehors-application-civique-pour-ameliorer-lespace-public\/2014-10-19-09-12-49\/\" data-orig-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-12-49.png?fit=480%2C800&amp;ssl=1\" data-orig-size=\"480,800\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"2014-10-19 09.12.49\" data-image-description=\"&lt;p&gt;Capture d&amp;rsquo;\u00e9cran de l&amp;rsquo;interface de BuitenBeter&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;L&amp;rsquo;\u00e9cran d&amp;rsquo;accueil&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-12-49.png?fit=480%2C800&amp;ssl=1\" class=\"wp-image-10107 size-full\" src=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-12-49.png?resize=480%2C800&#038;ssl=1\" alt=\"Ecran d'accueil de l'application Buiten Beter, application civique n\u00e9erlandaise\" width=\"480\" height=\"800\" \/><\/a><figcaption id=\"caption-attachment-10107\" class=\"wp-caption-text\">L&rsquo;\u00e9cran d&rsquo;accueil<\/figcaption><\/figure>\n<h3 style=\"text-align:justify\"><span style=\"color:#000080\">1. Envoyez une photo du probl\u00e8me d\u00e9tect\u00e9<\/span><\/h3>\n<p style=\"text-align:justify\">La premi\u00e8re chose que vous pouvez faire avec cette application, c&rsquo;est prendre une photo du probl\u00e8me que vous avez d\u00e9tect\u00e9.\u00a0 Il suffit de cliquer sur \u00ab\u00a0<em>Foto<\/em>\u00a0\u00bb et l&rsquo;application ouvre l&rsquo;appareil-photo et sauvegarde votre clich\u00e9 sur l&rsquo;application.<\/p>\n<p style=\"text-align:justify\">Pas mal d&rsquo;utilisateurs regrettent d&rsquo;ailleurs \u00eatre oblig\u00e9s d&rsquo;utiliser l&rsquo;appareil-photo en direct et de ne pouvoir utiliser des photos sauvegard\u00e9es.\u00a0 Mais sans doute les concepteurs ont-ils voulu \u00e9loigner le risque d&rsquo;utiliser des photos d\u00e9pass\u00e9es ou qui repr\u00e9sentent un probl\u00e8me d\u00e9j\u00e0 r\u00e9solu.<\/p>\n<h3 style=\"text-align:justify\"><span style=\"color:#000080\">2. Localisez l&rsquo;endroit du probl\u00e8me d\u00e9tect\u00e9<\/span><\/h3>\n<p style=\"text-align:justify\">En cliquant sur l&rsquo;onglet \u00ab\u00a0<em>Locatie<\/em>\u00a0\u00bb vous pouvez donner la localisation du probl\u00e8me que vous avez rep\u00e9r\u00e9 dans l&rsquo;espace public.\u00a0 Soit vous entrez l&rsquo;adresse, comme ci-dessous, soit vous utilisez le gps et la fonction \u00ab\u00a0g\u00e9o-localisation\u00a0\u00bb de votre smartphone.<\/p>\n<figure id=\"attachment_10109\" aria-describedby=\"caption-attachment-10109\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-16-48.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"10109\" data-permalink=\"https:\/\/format30.com\/fr_fr\/2014\/10\/20\/mieux-dehors-application-civique-pour-ameliorer-lespace-public\/2014-10-19-09-16-48\/\" data-orig-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-16-48.png?fit=480%2C800&amp;ssl=1\" data-orig-size=\"480,800\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Localisation du probl\u00e8me\" data-image-description=\"&lt;p&gt;Capture d&amp;rsquo;\u00e9cran de la fonction localisation&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Localisation du probl\u00e8me&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-16-48.png?fit=480%2C800&amp;ssl=1\" class=\"wp-image-10109 size-full\" src=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-16-48.png?resize=480%2C800&#038;ssl=1\" alt=\"Localisation de la situation probl\u00e9matique sur BuitenBeter\" width=\"480\" height=\"800\" \/><\/a><figcaption id=\"caption-attachment-10109\" class=\"wp-caption-text\">Localisation du probl\u00e8me<\/figcaption><\/figure>\n<p style=\"text-align:justify\">Oui, vous avez bien lu \u00ab\u00a0Avenue C\u00e9ramique\u00a0\u00bb en fran\u00e7ais.\u00a0 \u00ab\u00a0Delavignelunet\u00a0\u00bb (lunette : avenue circulaire) est un autre t\u00e9moin de la pr\u00e9sence fran\u00e7aise \u00e0 Maastricht depuis longtemps.\u00a0 Les imprimeurs locaux ont souvent imprim\u00e9 des ouvrages interdits en France au si\u00e8cle des Lumi\u00e8res et m\u00eame plus tard&#8230;<\/p>\n<h3 style=\"text-align:justify\"><span style=\"color:#000080\">3. Identifiez le type probl\u00e8me dans la liste<\/span><\/h3>\n<p style=\"text-align:justify\">Ensuite, identifiez le type de probl\u00e8me rep\u00e9r\u00e9 dans le quartier en cliquant sur un des articles de la liste pr\u00e9sent\u00e9e :<\/p>\n<figure id=\"attachment_10110\" aria-describedby=\"caption-attachment-10110\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-17-21.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"10110\" data-permalink=\"https:\/\/format30.com\/fr_fr\/2014\/10\/20\/mieux-dehors-application-civique-pour-ameliorer-lespace-public\/2014-10-19-09-17-21\/\" data-orig-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-17-21.png?fit=480%2C800&amp;ssl=1\" data-orig-size=\"480,800\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Description du type de probleme\" data-image-description=\"&lt;p&gt;Capture d&amp;rsquo;\u00e9cran de la liste de probl\u00e8mes constat\u00e9s dans BuitenBeter&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;S\u00e9lectionnez le type de probl\u00e8me&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-17-21.png?fit=480%2C800&amp;ssl=1\" class=\"size-full wp-image-10110\" src=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-17-21.png?resize=480%2C800&#038;ssl=1\" alt=\"S\u00e9lection du type de probl\u00e8me constat\u00e9 dans une liste pr\u00e9\u00e9tablie dans BuitenBuiter\" width=\"480\" height=\"800\" \/><\/a><figcaption id=\"caption-attachment-10110\" class=\"wp-caption-text\">S\u00e9lectionnez le type de probl\u00e8me<\/figcaption><\/figure>\n<p style=\"text-align:justify\">Cela va du d\u00e9p\u00f4t d&rsquo;immondices sur la voie publique \u00e0 des tuiles d\u00e9tach\u00e9es d&rsquo;un toit en passant par\u00a0 :<\/p>\n<ul style=\"text-align:justify\">\n<li>les d\u00e9jections canines,<\/li>\n<li>le rev\u00eatement de la chauss\u00e9e d\u00e9fonc\u00e9<\/li>\n<li>les graffitis<\/li>\n<li>des d\u00e9ch\u00eats de type m\u00e9dical, potentiellement infectieux<\/li>\n<li>des invasions d&rsquo;insectes<\/li>\n<li>etc.<\/li>\n<\/ul>\n<p style=\"text-align:justify\">La liste est longue et vous pouvez la compl\u00e9ter par quelque chose d&rsquo;aussi impr\u00e9vu qu&rsquo;une invasion d&rsquo;aliens&#8230;<\/p>\n<h3 style=\"text-align:justify\"><span style=\"color:#000080\">4. Donnez une description personnelle de l&rsquo;\u00e9v\u00e9nement<\/span><\/h3>\n<p style=\"text-align:justify\">La commande suivante vous permet de d\u00e9crire en quelques mots la situation constat\u00e9e.\u00a0 On vous demande de d\u00e9crire l&rsquo;endroit exact et au moins une caract\u00e9ristique du probl\u00e8me signal\u00e9.<\/p>\n<figure id=\"attachment_10112\" aria-describedby=\"caption-attachment-10112\" style=\"width: 480px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-15-30.png?ssl=1\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"10112\" data-permalink=\"https:\/\/format30.com\/fr_fr\/2014\/10\/20\/mieux-dehors-application-civique-pour-ameliorer-lespace-public\/2014-10-19-09-15-30\/\" data-orig-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-15-30.png?fit=480%2C800&amp;ssl=1\" data-orig-size=\"480,800\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Description du probl\u00e8me constat\u00e9\" data-image-description=\"&lt;p&gt;Capture d&amp;rsquo;\u00e9cran de la fonction description de l&amp;rsquo;application civique BuitenBeter&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Description du probl\u00e8me constat\u00e9&lt;\/p&gt;\n\" data-large-file=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-15-30.png?fit=480%2C800&amp;ssl=1\" class=\"size-full wp-image-10112\" src=\"https:\/\/i0.wp.com\/format30.com\/wp-content\/uploads\/2014\/10\/2014-10-19-09-15-30.png?resize=480%2C800&#038;ssl=1\" alt=\"Description libre du probl\u00e8me rep\u00e9r\u00e9 avec l'application civique pour smartphone BuitenBeter\" width=\"480\" height=\"800\" \/><\/a><figcaption id=\"caption-attachment-10112\" class=\"wp-caption-text\">Description du probl\u00e8me constat\u00e9<\/figcaption><\/figure>\n<p style=\"text-align:justify\">\u00ab\u00a0Gereed\u00a0\u00bb vous permet de sauvegarder la description sur l&rsquo;appli.<\/p>\n<p style=\"text-align:justify\">La fonction \u00ab\u00a0Proefmelding\u00a0\u00bb vous permet d&rsquo;envoyer un \u00ab\u00a0message de test\u00a0\u00bb pour v\u00e9rifier que rien ne manque et que tout fonctionne dans votre application.<\/p>\n<h3 style=\"text-align:justify\"><span style=\"color:#000080\">5.\u00a0 Envoyez votre message !<\/span><\/h3>\n<p style=\"text-align:justify\">Enfin, quand tout est pr\u00eat, envoyez votre message \u00e0 l&rsquo;administration comp\u00e9tente.<\/p>\n<h2 style=\"text-align:justify\"><span style=\"color:#000080\">Conditions minimales pour que \u00e7a fonctionne<\/span><\/h2>\n<p style=\"text-align:justify\">Il faut que tous les acteurs jouent le jeu.<\/p>\n<p style=\"text-align:justify\">Les Pays-Bas, tout comme les pays anglo-saxons, ont une grande tradition de \u00ab\u00a0communaut\u00e9\u00a0\u00bb assez absente des pays latins.\u00a0 Cela veut dire que chacun se sent responsable de ce qui se passe dans son environnement proche.\u00a0 Avec des cons\u00e9quences positives : la communaut\u00e9 peut r\u00e9agir rapidement aux probl\u00e8mes.\u00a0 Avec des c\u00f4t\u00e9s plus n\u00e9gatifs, comme un plus grand contr\u00f4le social qui entra\u00eene parfois un hyperconformisme.\u00a0 La libert\u00e9 et l&rsquo;extravagance des quartiers chauds d&rsquo;Amsterdam sont loin de refl\u00e9ter toute la vie sociale n\u00e9erlandaise.<\/p>\n<p style=\"text-align:justify\">Ce sens de la communaut\u00e9 peut prendre des formes-limites, comme dans le cas des corps de police b\u00e9n\u00e9vole ou des <a title=\"MyEurop, r\u00e9seaux de citoyens pour s\u00e9curiser les pays-bas\" href=\"http:\/\/fr.myeurop.info\/2012\/01\/20\/des-policiers-citoyens-pour-securiser-les-neerlandais-4332\" target=\"_blank\">r\u00e9seaux de signalement de comportements suspects<\/a>.\u00a0\u00a0 Chaque municipalit\u00e9 dispose aussi, sur son site web, d&rsquo;une page de d\u00e9nonciation o\u00f9 il vous est loisible de signaler un voisin qui travaille au noir ou qui rentre ivre tous les soirs&#8230;<\/p>\n<p style=\"text-align:justify\">Avec <em>BuitenBeter<\/em>, il ne s&rsquo;agit pas de d\u00e9noncer le coupable, mais de signaler un\u00a0 probl\u00e8me et d&rsquo;esp\u00e9rer le voir r\u00e9gl\u00e9 rapidement.<\/p>\n<h2 style=\"text-align:justify\"><span style=\"color:#000080\">Une efficacit\u00e9 qui d\u00e9pend de la r\u00e9activit\u00e9 des municipalit\u00e9s<\/span><\/h2>\n<p style=\"text-align:justify\">Cela fonctionne-t-il ?<\/p>\n<p style=\"text-align:justify\">Cela d\u00e9pend de la r\u00e9activit\u00e9 des communes.\u00a0 Toutes ne participent pas au programme.\u00a0 Mais elles sont de plus en plus nombreuses \u00e0 le faire.\u00a0 Et les N\u00e9erlandais se sont pris au jeu : en 6 mois, plus de 10.000 signalements sont ainsi parvenus \u00e0 destination.<\/p>\n<p style=\"text-align:justify\">Avec des r\u00e9sultats plus ou moins heureux.\u00a0 De nombreux utilisateurs sont ravis de la rapidit\u00e9 avec laquelle leur message a \u00e9t\u00e9 trait\u00e9.<\/p>\n<address style=\"text-align:justify\">\u00a0 \u00ab\u00a0Ca fonctionne super : j&rsquo;ai envoy\u00e9 un message le lundi avec cette appli et le mercredi , la situation \u00e9tait d\u00e9j\u00e0 r\u00e9solue\u00a0\u00bb affirme Xindi.<\/address>\n<address style=\"text-align:justify\">\u00ab\u00a0Cette appli fonctionne bien et je l&rsquo;ai utilis\u00e9e plusieurs fois, mais de gr\u00e2ce, mettez-l\u00e0 \u00e0 jour, elle est affreuse !\u00a0\u00bb, implore JD Willemse.<\/address>\n<address style=\"text-align:justify\">\u00ab\u00a0Cela fonctionne aussi tr\u00e8s bien \u00e0 Arnhem, tandis que la municipalit\u00e9 ne fait strictement rien\u00a0\u00bb, d\u00e9plore un utilisateur anonyme.<\/address>\n<address style=\"text-align:justify\">\u00ab\u00a0La communication sur le statut du message est aussi tr\u00e8s transparente\u00a0\u00bb d\u00e9clare Rein Groot.<\/address>\n<h2 style=\"text-align:justify\"><span style=\"color:#000080\">La transparence, un condition sine qua non<\/span><\/h2>\n<p style=\"text-align:justify\">On touche l\u00e0 un point essentiel de ce type de dispositif : tout doit \u00eatre transparent pour l&rsquo;utilisateur.<\/p>\n<p style=\"text-align:justify\">Lorsqu&rsquo;il envoie son message, il doit recevoir un accus\u00e9 de r\u00e9ception qui l&rsquo;informe que l&rsquo;administration ad hoc a bien re\u00e7u sont information.<\/p>\n<p style=\"text-align:justify\">Ensuite, le syst\u00e8me informe en temps r\u00e9el du suivi de cette communication :\u00a0 qui l&rsquo;a trait\u00e9e, comment et quand.<\/p>\n<p style=\"text-align:justify\">Ce type d&rsquo;application peut rendre d&rsquo;\u00e9normes services \u00e0 une collectivit\u00e9 sans pour autant verser dans la d\u00e9lation.<\/p>\n<p style=\"text-align:justify\">Les pays latins sont-ils pr\u00eats pour ce type de d\u00e9marche ?\u00a0 Quel est votre avis sur la question ?<\/p>\n<address style=\"text-align:justify\"><span style=\"color:#000080\"><strong>Vous avez aim\u00e9 cet article ?\u00a0 Inscrivez-vous \u00e0 <span style=\"color:#3366ff\"><a style=\"color:#3366ff\" title=\"Inscription newsletter Marco Bertolini - Conseil et formation\" href=\"http:\/\/eepurl.com\/tOqA1\">ma newsletter<\/a><\/span> et ne ratez plus aucun article ou \u00e9v\u00e9n\u00e9ment !<\/strong><\/span><\/address>\n","protected":false},"excerpt":{"rendered":"<p>Vous avez constat\u00e9 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Aux Pays-Bas, Yucat a d\u00e9velopp\u00e9 une appli civique pour signaler ces situations probl\u00e9matiques !<\/p>\n","protected":false},"author":7601135,"featured_media":10109,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Mieux Dehors : application civique pour am\u00e9liorer l'espace public","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false,"jetpack_post_was_ever_published":false},"categories":[357],"tags":[3370,290660825,2424174,35190838,699275,520903,2858934,2288202,110959024,50206,66620,290661485,1614521,469421,464936,2285300,19831,42866,4365457,1161840,2164675,219336],"class_list":["post-10104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-applications","tag-application","tag-application-civique","tag-arret-de-bus","tag-buitenbeter","tag-collectivites","tag-communes","tag-controle-social","tag-delation","tag-depot-dimmondices","tag-description","tag-espace-public","tag-hyperconformisme","tag-municipalite","tag-neerlandais","tag-pays-bas","tag-piste-cyclable","tag-pollution","tag-probleme","tag-signalement","tag-suivi","tag-trottoir","tag-vandalisme"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mieux Dehors : application civique pour am\u00e9liorer l&#039;espace public - Formation 3.0<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/format30.com\/fr_fr\/2014\/10\/20\/mieux-dehors-application-civique-pour-ameliorer-lespace-public\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mieux Dehors : application civique pour am\u00e9liorer l&#039;espace public - Formation 3.0\" \/>\n<meta property=\"og:description\" content=\"Vous avez constat\u00e9 un probl\u00e8me sur la voie publique ? 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